Recurring revenue, full capacity — predictably.
Passes, subscriptions (MRR), capacity forecasting and a waitlist — so the gym is full and revenue is predictable.
Sound familiar?
Volatile revenue
Instead of one-off entries, you need predictable, recurring revenue.
Empty or overbooked hours
No visibility into when capacity will be full or empty.
Churning members
Renewal does not happen, the member quietly leaves.
What Kronosz solves
Passes + subscription (MRR)
Renewal, pro-rata, dunning; MRR/ARR and churn tracking.
Capacity forecasting
Utilization estimates from weekly seasonality, plus a capacity recommendation.
Waitlist + auto-promotion
Automatic admission from the queue to a freed-up spot.
Loyalty program
Point collection, tiers, redemption — to retain members.
Omnichannel + automation
Reminders, win-back, campaigns from one place.
The whole process in one system
MemberPassBookingRenewalWaitlistLoyalty